Shipping Policy

We use multiple carriers, such as USPS (Priority Mail and Flat Rate), UPS, FedEx, etc., for all orders placed via our website. In some cases, delivery to PO Boxes may not be available.

Shipping rates are calculated during checkout, and multiple shipping options and rates are offered when available.

We only ship to addresses in the United States and its territories.

We take orders 24 hours a day on our website.

Orders are shipped within business days (Monday through Friday). Most orders placed before 1:00 PM EST will ship the next day. We do not ship on holidays recognized by the US Postal Service.

You will receive an order confirmation upon checkout and a shipping notification with the tracking number once your order ships.

Warm weather.

Mirthemp is not responsible for melting or other damage caused by heat exposure during shipping.

Most products are fine and will not dissolve in transit. However, some products, such as Gummies, can melt in warm weather. We can’t guarantee our heat-sensitive products will arrive in perfect shape – but we will do our best to ensure they do. Here is how you can help: Be present for delivery and have someone available to accept the package so it doesn’t sit outside in the heat. If the box feels warm, open it immediately to expose the product to the cooler air. Also, give the product a chance to firm up again before handling further. Please keep in mind that we do not accept returns or refunds for melted products due to warm weather. If you are concerned about the possibility of receiving a heat-sensitive product and it is melted, we encourage you to order a different outcome.

If you have questions about your shipment or need tracking information, please email info@mirthemp.com  to contact us.